… i would like to understand what it tells me…
Welcome to the Community Forum.
While the term “earbuds” is closer to Fairphone’s small in-ear TWS earbuds, I’m not sure whether you mean those or Fairphone’s big on-ear Fairbuds XL. People are mixing them up here recently, so you might want to specify.
I was referring to the TRUE WIRELESS STEREO EARBUDS
here is why i ask: i lost the left earbud while jogging. found next day but was raining overnight.
first: worked OK but was continually activating the google voice assistant (interrupting whatever i was listening to)
second: for a short while worked OK
third: the left earbud died off. it is being charged (blinking white) - but doesn’t connect and/or doesn’t give a sound. powers off after a few secs (that being told by the internal voice)
my questions were to (a) understand the signals; (b) is there any way to repair?; (c) can / must i buy a replacement earbud or (d) do i have to buy a fully new set???
thx for any help!!
You can buy a replacement:
Basically I think (agree with @Incanus) that this is most likely a physical defect and unfortunately the TWS cannot be repaired on that level. You can still try the official reset procedure as described in the following Support article in the Pairing | Unpair section, but again, I very much doubt it will fix the issue.
thank you so much @urs_lesse
i thought i had tried the unpair/pair exercise already - but apparently not correctly. now they work again.
that brings me back to my first question: did the ‘white blinking’ try to tell me that there was a pairing problem?
White blinking on the case normally just signals that the case is getting charged – as you said earlier. Only one LED should be blinking, the one(s) to its left should be stably alit.
Or was there white blinking on the individual earbud?
sorry - i am talking about the lights at the earbuds themselves - while they are in the case.
it seems now that the sensor for the ‘tap controls’ is broken. so i can’t lower volume any more. but that’s a flaw i can easily live with