Is the Fairphone 2 price justified?

Yes, like the iPhone 6S is a new phone but you can’t tell from the outside and many customers don’t care. My point was: In general a think 520€ is a justified price, but an hardware upgrade is needed soon so that it keeps being justified. There simply is very little chance the Fairphone 2 ever gets the official Android 7, which is the current release! Next year, new phones at half that price will have Android O and better camera and spec. But most importantly, users will still expect to be able to use the phone for 3 - 5 years! And they are right. But with FP2 hardware without a SoC upgrade, that will be a challenge.

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The question is what you want to put up with. In my opinion, carrying a phone in your pocket is a natural way to use it. I have now had bright spots on the display three times, and – unrelated to the pocket – a complete breakdown of the phone once. For the first two times, the phone was repaired, but reaching the service took more than a month each time. Even kindness and helpfulness do not compensate for this: This cannot be my only phone.
At some point improvement of the phone was promised, but it did not get better. I am still in the two-year warranty, have used the phone for about half the time I’ve owned it (about 18 months), but have now retired it again because the display degraded again. I hesitate to contact support, because I just do not feel like this is getting me anywhere: They don’t get me a phone that withstands normal use. (Mind you, this is not my first or only phone, and none of the others were so unreliable hardware-wise, including the FP1U. Its unfortunate end of support, including the unkept promises, is another story.)

tldr; Fairphone stresses they are not a charity, but they cannot deliver good quality in service or products. If your frustration threshold is good, you accept the limitations, and if you handle your phone with exceeding care, the phone may last some time.

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€520 is ok, but i guess it could be cheaper.
I think if Fairphone will sell 200’000-300’000 FP(3)/ year they will make a lower price may be €450. But i think best would be if FP would never be a cheap smartphone.
People pay few for Samsung and iPhone and i think if the phone cost more you may keep it longer. :slight_smile:

What do you think?

Ben

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I am actually okay with the inofficial Android7, called Lineage OS… and the chances for an official build are quite good.

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well, the price ist ok. It would be interesting how much each part gets. Who earns how much?
But talking about five years. I hope, it will last as long. And to keep it update, please develop new parts like a better camera for it! It is one of the most important hardware parts next to battery. There will be a run on it.

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https://shop.fairphone.com/en/spare-parts/filter/choose-your-fairphone/fairphone-2

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Less than 2% left for company growth is really little. So 525€ might even not be enough…
I consider the price I pay a kind of “sponsorship” for Fairphone to grow so they can address other markets, sell more, and eventually get prices down. Till then, I’ll pay the fair price for fair components and jobs.

Thank you for making that dream a reality.

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Is anybody taking an interest in others on this forum and reads the posts above their own before posting? This topic only has under 20 posts so that’s not too much to ask in my opinion. I posted the cost breakdown literally 10 posts up of your post, @h_heiko. Please try to read other opinions first so that your own post adds value to the discussion.

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Thanks for your kind answer. I will never again take part, because I will never be the first.

By the way, I never got a step by step instruction, how to install sailfish, just a link, which is not really helping a plug and play user. May be you have the interest and the knowledge to do so.
Thank you!

By the way, if you need only one opinion for one subject, why isn’t there no new camera module, yet? Or does to many opinoins let faiphone remain static?

Maybe it is - at least when you address people personally and you don’t know the person. One example: I know someone who needs to take medicine regularly with severe side-effects. It may happen that he says something to you and in the middle of the sentence he fells asleep. He might not be able to read through the posts of this discussion and find the information he is looking for. Nevertheless he would be able to use a Fairphone. Should someone like him not be allowed to ask the question he is interested in?

So instead of addressing someone (or someone’s post) directly I would write something like: “Some of the questions in this discussion were already answered in a previous post. So please read this discussion before asking your question”.

Back to the topic: I have a Fairphone 2 myself and I think the Fairphone 2 price is justified. But it is also a lot of money, and not everyone who is interested in a FP2 can afford it. So I am hoping that in the future they will be able to sell more Fairphones which can then be produced and sold at a cheaper price.

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I’m sorry for sounding harsh and accusing you for not taking interest, @h_heiko! I hope that you can forgive me.

In any case, the camera module is discussed here:

Sailfish OS installation instructions can be found here:

PS.: I’m not working at Fairphone. I’m a community member just like you and I get happy when others want to participate in this forum. Part of participating is also informing myself, in my opinion.

@_Chris Yes, some people unfortunately are handicapped and in this case I would ask for clarification so that the other forum users can adapt to the situation.

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I think the price is ok since the production is aimed to be fair. Something I’m easily paying for. However I thin one can’t discuss the repair options as these are really needed, given how often this thing malfunctions and how bad the support is.

I agree.
I bought FP2 a year ago…in terms of performance equivalent to a 200-250€ chinese unfair product…able to run any app/soft really decently
in mid2017…a 250€ unfair-phone (i.e. Ssg A5) will crush FP2…photos/battery life/screen/size/etc…FP2 looks really "out of date"
for 500€, now, you can get a Ssg S7 edge…don t even try to compare :fearful:

2 years after release date, FP2 is still the same price which is this specific business area is not normal.
Lot of people look my FP2 with interest but I am not able to convince anyone anymore :weary:

Yes, the price is a bit high for the mainboard features of the FP2. The price would not be high if the road map would tell us that there will be a new mainboard for the regular price with updated features…

This.

And this.

I’ve returned a defective display module in the past, and now I’ve had to return the entire phone because it no longer charges, having recently purchased two new batteries to replace the rapidly deteriorating original. Using Navigation with GPS often resets the phone too. With the Fairphone 2 I feel I’ll always need a backup phone, because it just hasn’t been reliable for me. I’m currently on the lookout for a cheap backup phone from one of the main Android phone manufacturers, and I’m very doubtful I’ll invest in FP3 when it becomes available. Sorry guys :frowning:

Better take a used high end phone. Better support in the long run, chances for Lineage OS in the future.

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Competitive price? Definitely not, if one looks at hardware specs only. It is easy to find a better (or equal) phone on the market at half the price or less. If you don’t care about fairness, that is.

Justifiable? Much more difficult. If you care about fairness (raw materials, workers’ conditions, environmental impact), the cost breakdown is not that informative. I can see that €2,31 of the price for each phone goes to a workers’ welfare fund. Another €5,29 (1,20+4,09) goes to something called Value Chain which I guess has something to do with environmental responsibility. That’s just about 1,5% of the total price.

The price for fair raw materials is probably higher than the lowest market price. But how much higher? 5%? 10%? 20%? I haven’t got a clue. Say that the cost for materials is 20% higher than for “unfair” phones, that’s €45.

If my calculation (guesswork) is correct, it means that a FP2 minus the fair bits would cost €480, which still in my opinion is a terribly high price considering the specs.

OK, you may want to allow for developing costs for the modular design. But even if I can see that modular design could be a good thing in principle (reducing e-waste, facilitating reparability), I’m not sure that it makes a difference in practice. FP is, after all, a very small actor with limited resources, and the end of the FP1 saga does not convince me that FP will be able to procure spare parts in the future.

Justifiable price? A matter of opinion, of course. Simply keeping the FP project alive is also worth something. However, if the price isn’t also reasonably competitive, the FP will remain a niche product with relatively small numbers produced, which in turn may create support/spares problems in a not too distant future.

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As - most likely - has already been posted.
Fairphone can not be compared to global players producing phones by the million items a year. They not only can negotiate cheaper prices due to the ordering of larger quantities but they do have much more market power to get what they want.
That has to be taken into account, not just the higher prices for fairer materials.

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Sure,

On the other hand, it would be interesting to see the costs for upgrading the main module. For example, imagine a new, modern SoC with known support for Android N and O, 64bit, 3 to 4GB of RAM. How much higher could the cost be? Then add a better camera module. This could make the FP2 even more expensive, but the bump in specs could make it comparable to top smartphones of this season again.

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