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Is the bugtracker down?

website
Tags: #<Tag:0x00007f9ff7eb5a70>

#1

This is my usual bookmark for the Android 7 bugtracker:

https://bugtracker.fairphone.com/project/fairphone-android-7/issues?order_by=-total_voters&q=

it takes me to a blank page, just with this link: Take me home

This takes me to a issue tracker setup wizzard.

If I try:

https://bugtracker.fairphone.com/project/fairphone-android-7/

Firefox warns me there is no secure connection.


Can't reach bugtracker.fairphone.com - Did Not Connect: Potential Security Issue
Report broken links here
FP bug tracker https certificate expired according to Mozilla
FP2 %1$d%% on lock screen after freeze
#2

Yes, it seems the certificate has expired.


#3

Which doesn’t mean the site is down, it has just reached a bad configuration state by letting time pass :smiley:

@stije Can you or somebody else have a new certificate generated for the bugtracker?


#4

This is not the first time for me this end of year that an expired certificate blocks a nice surfing experience. Since Let’s Encrypt and certbot certificates should be renewed automagically, don’t they?


#5

Yes, letsencrypt certificates are meant to renew automatically. Their site and twitter account do not indicate a general problem at the moment.

“Unfortunately” the bugtracker is configured for HTTP Strict Transport Security (HSTS) which means that Firefox doesn’t allow to ignore this certificate error. Chrome does.


#6

Edge allows the user to make an exception for this, too (for Windows and non-Chrome users who don’t want to install Chrome only for this :wink: ).

And as a last resort you could set your system date to December 29, 2018, before the certificate expired.


#7

Depends on how you requested it. Many programs used in managing web servers integrate with Let’s Encrypt nowadays to allow for automated renewals, but manually requesting a single certificate using the certbot client in a console is still well possible.


#8

I know - but why would someone actually do that? :thinking:


#9

Still down, I can’t tell Chrome to bypass (tried windows and mac OS). Kinda annoying…


#10

On my Windows 10 Pro the following browsers give a warning, but after another click happily offer to load the page anyway: Vivaldi (Chromium based), Edge and … Internet Explorer 11 :slight_smile: … and Opera 12.17 :smiley: .


#11

FYI, on macOS only Opera let me continue, Safari and - as stated before - Firefox are more strict and block the connection atm.


#12

Hi all, our IT team is working on fixing this situation.
At the moment, I don’t have an exact timeframe, however I will make sure to keep you updated as we go along.


#13

FWIW; from what I heard it looks like the validation process (https://letsencrypt.org/how-it-works/) needs to be fixed on FP’s end after which it’ll renew automagically again.


#14

There’s an easy workaround for Firefox users: Use a private tab. (that will disable HSTS)

Like a snake biting it’s own tail:
#51 bugtracker certificate expired
https://bugtracker.fairphone.com/project/fairphone-taiga-deployment-for-fairphone/issue/51


#15

HTTPS%20certificate%20failure%20bug%20tracker%20FP%2020190108
Speaks for itself…


#16

What do you mean?
I don’t see any information in your screenshot that hasn’t already been discussed here.

Okay nevermind, I just saw your post was moved here.


#17

Hi all, quick update just to make sure the information is not missed: the bugtracker is back up again.