Fairphone is the superior choice in many regards. It’s just that many people, me included, regard the software and customer support as absolute garbage.
Being able to replace the battery at any given moment is nice, but it doesn’t really help when a bug is eating 50% of my battery over night.
Personally, 90% of my decision to buy a Fairphone was for the 5 year warranty since that essentially guarantees that the phone will last for a minimum of 5 years because I’ve never broken a phone ever. But after 3 years I already want to replace it due to all the software issues 
The fair aspect for the workers is great. But personally and I’m sadden to say this, I would rather have a non-fair phone that actually works without major issues. Fairphone can do a lot better when it comes to the software, but for whatever reason they don’t. Instead they focus almost entirely on increasing their sales. They emailed people just a few hours ago inciting them to buy the Fairphone 5 because now the Fairbuds are included, yay…
So here we are. Wondering what the hell is going on.