If I purchase an FP4 from a reseller in one country, is it possible to get warranty service directly from FP in another country?
I found this information, but it doesn’t really say if direct warranty will be provided or not, just that the reseller should be contacted first:
Purchased from a reseller: we recommend contacting the reseller first as they can see your order history and could provide you with additional options or solutions. (Fairphone warranty - Learn how you’re legally covered)
Hi and welcome to the forum
Fairphone will cover a warranty in the EU and the UK for example. I
f you buy using a UK online shop [Clove] from Canada then the shop can give you a guarantee and they will deal with Fairphone to cover themselves. You cannot ask Fairphone directly if you are outside their reselling zone.
In my case, I’m considering buying from a Dutch (official) reseller but I’m shortly moving to Sweden. So it would then be possible to contact FP directly for warranty claims?