My phone is apparently a Failphone. The second one after changing the first in August 2016. They accept to change it. I even have the DHL sticker to send it back. But I can’t without backuping my datas and apps on the SD Card, which was possible with Android 5. My SD has a weird name since I have updated the phone to Android 6, but my former data are ok on it.
I have an issue to copy my apps. I made a search on the web, find it’s possible on Android 6 on avery Androphone. I have the last update. The phone is not rooted.
I go to Settings > Applications > Select an App > Storage and there I don’t have a button "Move to SD Card. It was possible before.
I’m not familiar with Android, as a former iOS user and the folders and architecture is a mess for me, I don’t know how to find anything to copy on my Mac or PC. Names are a clue.
I’ve send messages to the support, but nothing for now.
I attach a screencopy of the window where the button apparently has to be, with the “clear cache” and “erase data” buttons. It’s in french, but I guess it is easy to understand.
Is somebody have the same issue ? Any answers ?