I want to sell my new Fairphone 3. How to transfer the guarantee?

[Livia_Dominique]

Thank you for your help. I did not get an answer from Fairphone in more than a week…….

[robbert.f]

Here’s what a quick search of the forum gave me:

@anon79757119

I want to sell a Fairphone
As a seller, you can provide prospective owners with the IMEI numbers of your phone so they can ensure it is a genuine sale.

Once you’ve made the sale, make sure to provide the new owner with the original order number (this is found on the confirmation mail when you purchased the phone) and preferably the purchase invoice.

Next, send us the email address of the new owner via the email address you used for the original purchase. You can do this easily via www.fairphone.com/asksupport . This way we can unregister you and register the new owner.