Hi,
I’ve been a happy Fairphone1 user since it first shipped, and all went well all this time. I just switched to Fairphone2, with the Open OS in order to retain root and avoid Google apps.
The switch is painful. I still miss features I used to enjoy, and I’m counting on the forums to help me close the gap. Alas, I’m not alone: I see that many people are frustrated with this new OS, and frustrated with Fairphone’s apparent lack of (or slow) answers.
Now to the point.
Some moderation actions hinder my need of help. I’m sure there’s no bad intent behind these actions; maybe they were done without looking at the finer details. Or maybe it’s done on purpose, in which case I want to understand how these forums work. Because as things stand, these actions just worsen the already difficult task of switching from FP1 to FP2…
So, let me list the actions I do not understand.
My first post is about an issue with USB-OTG, posted in “F2 Help”. It got merged to “Software: FP2 Android 5.1”.
I thought “ok, why not…” and I waited for the next day: 1/ the previous posts are only about FP2OS 1.2.8 (the topic), and 2/ my post was completely ignored.
No wonder! My post is off-topic in this place!
Today, I created 5 topics, for 5 different issues I still have (and I have yet others…).
One of these is again about USB. This time, I created the topic in “Software: FP Open OS”, which is IMHO the right place, and I put “Fairphone 2 Open-Source OS” in the title, and I took extra care to mention in bold that this topic was for the Open OS only. And yet it got moved within 20 minutes to this same topic about FP2OS 1.2.8! One more off-topic post
Another topic I created is about GPS. I explain that GPS works but I can’t know if it is on or off, nor do I know how to switch it on or off. This topic got moved to “GPS doesn´t work (FPOOS installed)”. Off-topic again.
What is it that I’m missing? Please explain. I’m very frustrated right now with the forums, and doing my best just now to handle this reasonably…
Cheers,
Yves.