Hi, When I first got my fairphone 2, the screen was just a little oversensitive but it was manageable. From there it only got worse and worse. Now the phone is basically unusable and I will have to switch to another phone. I have already opened a ticket on zendesk but from what I have read here it…

I submitted a request and waited a while. They told me to open an account on the return website and request a return. (I backed up my contacts and sms, then spent some time looking for a replacement phone before I did it). After a day or two, it was approved. I chose a pick up date (different da…

Looks like a contact-problem. Disassemble the screen und put it together as discribed here: [image] How do I replace a module/the screen? Fairphone 2 #The guide moved here . ###Original Post: The modules of Fairphone 2 can be replaced very easily. You can already find li…

Thanks. I tried it just now and unfortunately nothing has changed.

I have same problem. Did you get anywhere with finding a solution?

This Is exactly the same problem I am having unfortunately. My phone is completely unusable at the moment. Has anyone found any solutions? My phone suddenly developed this problem out of nowhere. It had started to get hot much more regularly and now this and I’m stuck without a phone for work!

i got the same problem here my screen the touch on the right side is just gone and he says I’m touching the screen but I’m not even near it so plzz help :frowning:

Hello all, I have the same problem with my FP2. It detects touches where I do not type, and do not always detect where I type… As a consequence, this results in not being able to unlock it, not being able to write a message, etc. Does the problem come from the screen or the software version? Ple…

Hi, I’ve the same problem… My FP2 is going crazy! I had the same unconvenient before update to 1.5.1 and now it’s back… Please help us. Nicolas.

If somebody have a solution??? Thanks.

I have the same issue people are describing above, dead column down the left side and phantom touch. I have contacted support but received no reply. I’m quite disappointed by the slow support. I expect my screen to be replaced, as this is clearly a manufacturing fault. An interesting characteristic …

I have also tried, cleaning the screen, leaving the phone off for weeks, removing and replacing the screen. Nothing works.

I can't use my fairphone 2 anymore (crazy touchscreen, reboots…)

Help Fairphone 2

Spielmops June 25, 2016, 12:28pm 2

Looks like a contact-problem. Disassemble the screen und put it together as discribed here:

Photos of the contacts in Post 63.

Spielmops