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I can't submit my support request. Is Zendesk blocking TOR?

I’d very much like to be able to call someone or email someone. The support request I filed last week did not get any response. I wonder if it actually got through, as zendesk seems to be blocking even the support form for me now. I think it might have to do something with TOR, but I’m not getting the regular cloudflare block or anything, so I’m not sure.

My warranty expires in a couple of days, so I’d really like to have a response very soon.

Is there an email address I can mail or something?

support@fairphone.com should work.
There are also these phone numbers:

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@paulakreuzer Thanks! I’ll definitely give you guys a call.

This is a community forum, not the company.
You will be calling the company, not “us” … but you can post here and let us know how it turned out :wink: .

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