OK, I have the solution.
Check the following steps and you will have the solution:
- open the settings screen
- by wireless en networks, select ‘more’
- there you should check ‘Mobile network settings’
- choose the ‘Access Point Names’
- check if your provider’s is listed there
- if no access point available there, you can create one by pressing the ‘menu’ button (bottom left most button of the 3 device buttons) and give it a name.
- then you might have to fill in a few items but the address will be the most important one. You could keep all the others on default.
you will need to search on the website of your provider to find the address needed for them.
exemple: internet.proximus.be - press “Back”; You have created the new APN (see the blue point)
- RESTART your phone.
- Enjoy Surfing !