Hi everyone, can anyone tell me how I can find out the number of Keep Club points I currently have? It’s nice to be registered in the Keep Club and to know that I could theoretically use those points to get some discounts but without knowing how many points I actually have it’s hard to put this int…

I had some issues in the past with the Keep Club but they were different - I could always see my points but they were not what I expected. Your situation is different so I can only brainstorm. Are you constantly being logged off by the system? I would check with different browsers, perhaps after d…

Hello Perhaps you will find this suggestion helpful [image] Fairphone reference program The Industry The page you linked is not exactly the same I linked. Could you please try the following steps and let me know? Word lid van de Fairphone Keep Club log in …

Hello Meaghan, thank you for your reply. With the discussion you linked I found the place where I could find my referral link (even though it always tells me that there’s an error). But I’m still clueless on where I can find the number of points I’ve earned so far.

So far I checked these 2 pages: https://www.fairphone.com/de/my/keep-club-fairphone [image] Werden Sie Mitglied im Fairphone Keep Club Das einzige Treueprogramm mit Belohnungen für alle, die ihr Fairphone so lange wie möglich nutzen. Is there another one?

The same page where you see your referral link, if you scroll up, the number should appear, is it not there?

No, I don’t see anything there. [image] Is this the right location I’m looking at?

hi, you need to log in. could you please try to replicate the steps I mentioned? [image] Fairphone reference program Word lid van de Fairphone Keep Club log in wait till you are redirected to your account choose keep club from your account - Login | Fairphone click the words - keep club - the…

I had the same question, and I noticed that some of the links are redirecting to the incorrect pages (stuck in a loop were you remain on the same page). This direct link should show you your points (after you have logged in to your FP account). [image] Join the Fairphone Keep Club The …

I think I was logged in before but I also tried to follow the steps you mentioned. So on my account page I also see the Fairphone 3 which I own. [image] But when I click the underlined words I still see the Keep Club page without any mention of my current point level. @h2s Thank you as well for…

Thanks for checking it. Please confirm that even when you are logged in, when you click the Keep Club link (in white, underscored), it takes you back to this unlogged in page? [image] TobiP: [image]

Yes, exactly. Do you have any idea what I could do? Or do I need to contact the Fairphone support?

How to view your Keep Club points

Discuss The Industry

urs_lesse August 5, 2026, 3:31pm 16

There is an issue currently, I already reported it to Fairphone Support (no explanation given yet), see