How to buy a Fairphone 4 Motherboard?

Help Fairphone 4
1

Hello! On the fairphone webstore, there is’nt any mention of the motherboard (which is swappable), and noticed on the help page there :

My question is simple, where’s should we search to get one ?

6/128GB:€213.47
8/256GB:€249.54
Here are the price with the “manual labor” done in the repair center, so it should’nt be that high, no?

Thanks in advance!

2

Due to IMEI regulations, it’s not possible for Fairphone to sell user-replaceable mother-/mainboards. If the fault in the mainboard is covered by 5 year warranty though, the mainboard replacement should be free.

Only way to get a new one I know of if yours is broken is and the problem is not covered by warranty is to send your phone to the repair center.

Edit: An official Fairphone 4 FAQ article sites the reasons as follows:

"The Fairphone 4 core module is not available for sale due to the legal and logistical constraints regarding the administration of the IMEI numbers.

If you have a broken core module, please let our Customer Support team know. We will arrange to send your device to our Service center to replace the core module safely and responsibly."

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