This is more a question to Fairphone staff but probably to interest of more people. And since some Fairphone staff are members of this forum, I think we might even get an answer
Fairphone thankfully offers spare parts in their shop. I wonder how many of these parts have been sold?
It would be interesting to see what most people break most often
Iām not really sure that this is information that is āsharableā. Exact numbers are not likely to be put out in public. However, this also got me interested. My question would be if the repair shop is turning out to be what was expected of it.
Yes, you are right. My intention was not to get a look into Fairphoneās books. Iām rather interested in the larger picture.
You mentioned already the repair shop. Maybe one could compare that to numbers of people who have tried to fix Fairphones themselves. Are there parts that never get ordered (maybe because it is too hard to repair by oneself)? In what cases might that be? etc.
I guess itās not necessarily the sales thatās interesting to (to me at least), but more the general sense of whether people are taking up the opportunity to fix their phones with is part of FPās appeal?
Of course a lack of current sale of spares could be a sign that the phones arenāt breaking yet!
Trying to make an estimate on how many spare parts were ordered I looked at the Cost Breakdown.
About 10% (18.25ā¬) of the actual product costs (185ā¬) were āestimated warranty costs (including spare parts, labor and transport)ā so if spare parts were the biggest part of that section it could mean there are maximum 6.000 (10% of 60.000) Fairphones worth of spare parts.
Of course it could be a lot less and a lot more (since some spare parts were bought and not delivered on warranty).
Also maybe itās more accurate to take the warranty costās percentage of the total cost (5.6% of 325) instead of the product cost. Then the fictive number would be 3000.