How do I report a stolen FP 5 to Fairphone?

My Fairphone 5, which is only one year old, was stolen.
I have heard that Fairphone keeps a list of stolen devices. What is the best way to report it to them? The fields in the contact form are not really suitable.
Thanks for any tips!

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There is a general contact form

https://support.fairphone.com/hc/en-us/requests/new

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Make sure to list the two IMEI numbers in your message to Fairphone Support.

If you still have the box your Fairphone 5 was delivered in, the IMEI numbers should be on a white sticker with these numbers and on your invoice.

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Hallo,

Thank you for the quick response.

But this form is not suitable for my request. I have therefore written directly to the support team in the hope that the request will reach the right place.

Yours sincerely
Petra von Thenen

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