FP5 Upper speaker not working in calls

For me it’s slightly different. If I make a call or get called my standard upper speaker doesn’t make a sound. Switching to the bottom speaker works! I run the microphone tests and the one test with mic 1 to receiver worked! Also the two other microphone tests worked! So in my opinion, the upper speaker can’t be defect. In addition when I use a Bluetooth headset everything works fine. My telecom provider is Deutsche Telekom.
Anyone out there having the same strange behavior?

Well did you also do the speaker tests (and probably the receiver test)? Mic tests would not give information about a speaker issue. As this a different issue, I will move this into a new topic or existing if available.

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Where are you from? May BE you. Could getbin contact toba Fairphone Angel tobtest If an Exchange of the speaker Changes Something.

Hi,
I have the same problem since Android 14 upgrade.
How did you solved you top speaker problem?
Regards

Hi all, I have the same issue, fairphone5, think I need the main module replaced which fairphone want to check and repair Just need to transfer to another phone, which is problematic for me. Good luck with yours.

The only thing that worked was a factory reset. As I said, it couldn’t be a hardware problem due to the different test results.
Regards.

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Hi,
In my case I’ve found the setting that was causing the problem. In the “Accessebility” settings, you need to deactivate “Hearing aids”. That’s it, now I can hear the sound in the phone’s top speaker when I make a phone call.
Regards.

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If I understood it correctly this setup feature is only necessary if you have no app from your hearing device with connecting features itself. Good to know.