FP4 suddenly turns off in Google Meet calls feeling slightly warm

From time to time especially when in a Google Meet call, the device gets somewhat warm and suddenly switches off.

Does anybody recognize something like this? What might be the cause when the device suddenly switches off? Might it be drawing more power than the battery can provide at that moment?

The device is about 2 years old.

It wasn’t connected to charge at the same time, was it?

How warm does it get? Can you check with an app? Mine gets around 45 degrees while playing some games with the charger in but it has never turned itself off.

Thanks for the responses!!

There were cases in which it was, but also cases were it wasn’t.

It gets warm, but not that strongly. Could you recommend an application to check the temperature?

When you use standard FP system you will see device tempreature in the My Fairphone App

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I use BatteryBot Pro

I’ve set it to give me an alarm over 42 degrees, which gives me an indication of when it’s time to pull the plug.

Many thanks for the suggestions. I’ll look into installing BatterBot from F-Droid.

We have found that the problem seems to be mainly triggered by loud noise from the remote end. If the remote party loudly sneezes through their microphone for instance, the device tends to turn off.

Hi, I was wondering if there is anyone else experiencing this, or if there’s any news on the topic.

I just had my FP4 crashing (or turning itself off) during Google meet sessions twice this morning. Both times using the phone speaker, just after turning up the volume to max.