Since two days my mobile data and wifi no longer connects to the internet. There is constantly an exclamation mark next to my mobile signal symbol.
I checked my settings and my mobile data is enabled, my preferred netwerk type is set right (to 5g/4g/3g/2g) and have disabled ‘automatically select network’. I also tried resettings APNs.
I have a FP4 in the Netherlands with provider Odido (previously Tele2).
I hope someone can help me out, thanks in advance.
Hey,
I also have this issues here and there. But always at home. And only on my new operator, previous one was ok. They don’t see anything wrong on their side, but I’m sure there is something. For me it helps to turn the Fly mode on, wait for couple of seconds and turn it off.
I know it doesn’t fix the issue, but it’s workaround. I hope it helps, until the real fix arrives
My sim is nearly two years old. There has been a change that Tele2 has become Odido, but that happened in the beginning of September so I am not sure if this issue can be due to that.
Tap on the name of the APN you want to delete. In the next screen where you see the APN settings tap on the three dots on the top of the screen on the right.
Now you can choose Delete APN.
I have deleted the apn, it sadly didn’t help.
I also have put the simcard in another phone in which it does work, so it seems the issue lies with the phone. I’ll contact support on Monday and hopefully they can help out.
I have tested a SIM from a different provider, didn’t work out unfortunately.
APN settings I have also created as suggested but this didn’t change anything.
Meanwhile I have had contact with customer service, I have done some service tests they have suggested and the next step will probably be to send it to them.