Fp3+ screen shows pixelisation

Help Fairphone 3
1

my wife her phone showed pixelisation, it was not possible to reboot or restart via the buttons. After taking out the battery : and reinsertion same story.
I swapped the screen of her phone with mine , this did not help .
I left her phone ( disambled : battery out , sim card out , screen out ) overnight , and in the morning restored everything and her phone was OK again…
so far so good , but a few days later when acrtivating her phone the screen showed pixelisation again. Luckily this disappeared , phone as OK after a few seconds.
Question : what is likely the main issue : hardware , software ?? and what can we do ot try to fix it permanently.

Note phone carries the latest released Android 13 sw package

2

Did you try to clean the screen contacts with alcohol? Though it looks strange to me that changing the display doesn’t change the problem.

3

yes, of course , and I tried to bend the hone like described in similar FP2 post .
I suppose the problem is a bad connection somewhere : what is most likely the suspected piece of hardware?? (I do not want to reopen and clean unnecessary…)

4

Please dont bent the device. This might add further harm and break solder

5

Take a look at this post, in case this is a similar problem to yours:

And, of course, and keeping in mind that this is just a user forum, you can always contactsupport.

Good luck :four_leaf_clover:

6

yes, looks the same , thanks for the cleaning instructions.

If the problem pops up again, I’ll try them and report the results

regards

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