I recently decided to try out the [/e/] OS and started doing it according to instructions found here and on the [/e/] forum. However I got stuck in fastboot mode (phone not recognized by the system).
While I had the device manager in fastboot mode I went under device manager and tried updating the drivers with the google driver.
Win 10 would not let me update the driver (selected option under Other Devices/Android/right clicked and selected update driver then selected “Browse my computer for drivers”, clicked “Next” and then clicked “Search for updated drivers on Windows Update”).
A Windows Update Window popped up and I selected “Check for update”. After that 3 optional updates appeared (Android ADB Interface, Kedacom USB Device and LeMobile Android Device). I selected all of them and Win downloaded one and then asked me to restart (my FP3 was still connected to a USB 2.0 port).
After rebooting I found the LeMobile driver installed and I was able to access my phone in fastboot mode.
Some tech. details: Win 10 Pro, logged in under admin account, worked using the easy installer with same result. USB 2.0 port.
Ok so the two ‘instructions’ included the unlocking.
My limited experience says that I should be able to unlock my phone and then use the power and volume keys to get the same screen as you first show. If that’s the case I will try that.
Yes, the I press volume down and the power button and get to fastboot. This does not seem to be the problem because I can even trigger fast boot using the command line console. The problem is definitely the driver. For some reason my system won’t allow me to install downloaded drivers. The correct driver should be the one found here. Win 10 Pro won’t allow me to install it (not sure why, because I am under an admin account).
But that is “works as designed”. In the developer options you only allow to unlock the bootloader. To actually unlock the bootloader you have to boot into bootloader mode and execute a fastboot command.
thank you very much for your comments. As far as the “Let me pick…” option is concerned there are many options to choose from and I am really not sure which one to pick. Could you please advise me on what to select? Android does not show up in the list - most probably due to device being in fastboot mode, however once FP3 does get recognized, the issue only appears once I boot into fastboot mode.
Tried with software devices but got a message that installing was not recommended.
I did it and e is working on my phone! The problem was optional updates in Windows. While it did block the installation of the Google USB driver, I stumbled upon optional updates in the update folder, when clicking on them I found 3 ( Android ADB Interface, Kedacom USB Device and LeMobile Android Device). I selected all of them and Win downloaded something and then rebooted (important to note with my FP3 connected to an USB 2.0 port). After reboot I found the LeMobile driver installed and after that I was able to access fastboot.