FP3+ doesn't work out of the box

[AnotherElk]

@PeterO

My Fairphone 3+ hasn’t worked since I purchased it. I set it up with no issue

So it actually worked out of the box (looking at the topic title)?

@PeterO

the phone displayed no problems following a factory reset

And it worked following a factory reset.
(Which in the Android world doesn’t touch the installed OS.)

@PeterO

until the Android operating system was partially installed.

Which leads to the question: What were your exact steps towards this?

You can reinstall the OS manually …

https://support.fairphone.com/hc/en-us/articles/360048050332-Manually-install-Fairphone-OS-on-FP3-FP3-

Keeping the power button pressed for about 15 seconds should force a reboot in any situation.

Keeping Vol + pressed while starting or rebooting the phone should boot it into Recovery Mode.

Keeping Vol - pressed while starting or rebooting the phone should boot it into Fastboot Mode aka bootloader.

To work around touchscreen trouble when Android is running you can connect a USB mouse using a USB OTG adapter.

@PeterO

I’m based in Australia and use the Telstra network (the largest phone network in Australia) via a company called Aussie BB is it possible that FP3s just don’t work in Australia?

You might inquire here, perhaps … Fairphones in Australia 🇦🇺