Hi. The charge point to my FP3 melted recently after charging overnight. I’m not sure exactly of the cause but i suspect moisture. The damage looks to just be isolated to the bottom module usb c port which has completely burnt out and potentially slight damage to the speaker module (although i have no sound issues). I have contacted the support team although so far no response so i was looking to see if i can just order a new bottom module but the product page says temporarily out of stock
If anybody has any idea when the stock is likely to be in i’d appreciate the help.
Hi and welcome to the forum
As this is just a user forum so there’s little hope of an answer but you can email Fairphone support@fairphone\dot/com
Sadly the bottom module is not available since a longer time already. There is no information when it will come back, maybe the support can tell you about it.
The other chance would be to get a used bottom module from ebay for example. But I guess you need luck, as I was not able to find anything at least in my country.
Thanks for the advice. That’s frustrating, seems like it would be such a cheap and easy fix if I could just buy the part. I’ll keep trying with the support team then and maybe see what’s available on ebay as a back up.
Not cheap but you can send it in for a non warranty repair.
The lack of availability as a shop spare doesn’t mean they don’t have their own stock for repairs.
They told me last week, there will be bottom Module available during this Week.
I also need a Module to Repair my USB C Socket.
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