FP2 doesn't get mobile network

[AnotherElk]

Current Support Status

4 october 2017 Current # of tickets: 5.250 2.055 new (created last week) 1.424 open (have been looked at, and assigned to a support representative.) 637 pending (waiting for an answer from customer to continue) 1.134 on hold (waiting for an external 3rd party to continue) Average first reply time for new tickets: 11 days. On the positive side, we have 3 new customer support team members joining by the end of this month.