FP2 discontinued

[noam]

Hello! Is FP2 being effectively discontinued? What I mean is, are we all meant to buy a new phone?
I just found out that bottom modules are no longer available, and the site that gives you the IMEI has been taken down (found it on internet archive). That’s disappointing. The reason I went for a fairphone was that I wanted something that could be repaired and updated, not replaced with a newer phone. Call me old fashioned, but it’s only been 6 years since I got it. Any one else have similar thoughts or experiences?

[urs_lesse]

This is the Support article about locating IMEIs and serial numbers:

FP2. Find the IMEI and the serial number of the modules

Photos are missing though.

[anon9989719]

Hi

There’s a possibility of obtaining a second hand bottom module or repairing the one you have.

Check out the links in

https://forum.fairphone.com/search?q=bottom%20repair

[Volker]

FP has just released a major software upgrade. I wouldn’t call that “discontinued”…
Btw.: 6 years is not much time, but in the Android world it’s ages. There’s no other vendor supporting the own device by far so long.

[AnotherElk]

@Volker

There’s no other vendor supporting the own device by far so long.

Android device. ← Important distinction .

The statement made by Fairphone "Why are we the only phone manufacturer to provide software support for a phone that's only seven years old ?" is wrong

Hi @retiolus and @AnotherElk, Human error in this case, but thanks for pointing it out. In our communications about the start of beta testing of Android 10 in November last year we included the line “… an industry first for an Android device!” in our posts on all social channels we’re currently active on (Facebook, Linkedin, Twitter, Instagram, Youtube). This line was also included in our newsletters. More recently, we also included the same line on all social posts announcing …

[Volker]

This is why I wrote

@Volker

Android world

[AnotherElk]

I know, but better safe (and consistent) than sorry .

[noam]

Thanks all! I managed to get a reply from Fairphone, and they sent me a refurbished bottom module. Installed it, and the phone now works properly. Well done FP!