After it started in safe mode, i saved all my data and did a soft reboot.
It tried to restart, but nothing happend. (I waited about 3 hours.)
Now im back to the original problem.
Update 24.06.2018 / 11:46 AM:
I tried to charge it again, and cooling it while it tries to restart.
Finally it did start in the safe mode. I think now i can fix it.
Thanks for the reply’s. I will do an update this evening. I hope until then everything will work.
Update 24.06.2018 / 11:15 AM:
First i did read this post from paulakreuzer:
- Yes the screen is always black.
- Sometimes when i connect it with an usb-charger, it does a reboot-loop (it vibrates too), after that the LED light stays red and doesn’t flash anymore, nothing else happens after that.
=> When the phone does the reboot-loop, i cooled it, because the phone was very hot.
First it helped, the LED was flashing red and the reboot-loop stopped,
as it would charge the battery.
But now it again has just a Black screen and a glowing red LED.
I did hold the button for 20 sec, nothing happens.
Like i discribed below, i tried all this steps again too.
PS: At the time, the LED is permanently glowing red when i connect the phone with the cabel. With or without a battery. It doesnt get hot anymore. Does someone know what that means?
Hey there dear fairphone community
I love my fairphone 2 (2 years old now) and until today i didnt have any problems with it.
It shutdown, because the battery was low, after this happend, i tried to charge it.
After a while the fairphone tried to restart, but it gets only to the blackscreen with the fairphone logo and restarts again. This happens in periods of 5 seconds.
Restart and restart…restart…restart…
I tried following steps:
-Put in a new battery
-Used an other cable
-Used an other charger
-Changed the bottom modul
-Changed the screen modul
-I did hold the power on/off and volume louder button and tried to hard reset it.
But i couldnt do it, i didnt get into the hard reset menu…
I hope someone can help me.