Hi! Searched the support pages and the forum to see if I can get why FP1U to work better. Found some advice in a few smaller matters. But when it comes to updating I couldn’t find exactly what I was looking for. I also need your advice in two other areas. Thus, following questions:
The battery is running very low, very quickly, after 1,5 years using. It can go down completely in just a few hours, without doing any energy consuming stuff. Tried the suggestions in battery saving from the support pages. Does not seem to make a big difference. Should I just buy a new battery?
My phone run on Hazelnut 1.7, (and has done so for a long time.) The updater icon tells me there are “No updates available”. I don’t have Wifi at home or work so I don’t use WiFi for longer periods of time than a couple of hours, but even then, I haven’t been able to update to Kola Nut. I get other updating “offers”, from apps etc but not any"Updating offers". What do you suggest?
Oh,and I have only (older)Mac computers around me, which is complicating things manually, since they don’t even “find” the Fairphone if I plug it in…
Not very technical I’m afraid. Getting really frustrated with it all. Hope someone will be able to answer this in a simple way. Big thanks in advance!
Katx
Ad. 1: Please check the #batteryguide. Especially make sure the battery is not bloated and if it isn’t try a battery reset (both described in the guide).
Ad 2: Try a manual update. You’ll need to connect to your mac for this and to do so make sure you have “Filetransfer for Android” installed, a USB-data cable at hand and your phone’s connection mode set to MTP. You can chose this at the popup that usually appears if you connect to the computer. If the popup doesn’t appear go to Settings > Storage and hit the menu button.
Hi again,
I’ve come a bit further in updating, but not the whole way: I’ve put in a sd card, downloaded the zipfile to the computer, put it in the download file n the internal memory, and been going over the steps in how to install Kola Nut manually down to tutorial step (9-)10. (I get the Recovery mode resting robot straight away and not a menu when I press the powerbutton and volume up. It says: No command. )
I can get to the menu and choose the “Apply uppdate from sdcard” but there is no download nor zipfile there to choose. Just “…/”
"…/LOST.DIR" and “backup”.
I’ve cleared data in the Fairphone updater app and rebooted several times, and i took away the google apps that was in the downloadfile.
Please, What now?