I am fuming about this - I have a FP1U which is just over 1 year old. The motherboard has already been replaced once due to the charging socket not working. Now the headphone socket is not working and has not been working for a couple of months. When I asked about repairing, I was told that there was only a one year warranty so I would either have to replace the motherboard AGAIN which is out of stock and cost 100 Euros or I could trade my phone in for a new one with a 100 Euro discount or they would buy it off me for spares. This is not really the ethos I signed up for!
Fairphone is meant to be repairable - from reading the forum - it looks like this is a difficult repair to do with standard parts.
I have now purchased Bluetooth Headphones - but I am very disappointed in the service and the attitude… can anyone advise me on repairing my phone