Thanks for the support. Acutally, I wrote to the support directly some days ago (26th of October), but never got an answer until yesterday evening. That’s why I started this thread to see whether maybe someone else has any information. Sorry for not stating my intention from the beginning.
Anyway, here is the answer from the Support for those who encounter the same problem:
"Sorry to hear this.
We sadly enough do not have a date yet when the screen will become available again.
You can subscribe in our webshop to be notified about this. We will send a message out automatically when they are here.
The expectation is they will arrive before somewhere the coming 2 a 3 weeks.
Our apologies for the inconvenience. "
I see whether I can bear this time or whether I have to get a replacement phone… would be a pitty though.
Since we are now sure that next week a new shipment of displays will arrive from China, we’ve just placed the displays we have left online in the shop. The amount available for sale should be enough to bridge the gap until next week!
A bloating battery obviously means that a fault has occurred in the battery. Although it would be nice to produce hardware that does not have faults, everything dies at some point. Every lithium-battery will bloat at some point in its life just like everybody dies at some point is his life. We can only hope, the new batteries have a better lifespan (which would only happen if they made changes to the manufacturing process). I don’t think that happened.
Can you be me more specific? What does this mean exactly?
Until now I could also not find any official answer to the battery problem, which seems a very serious problem and seems to affect more and more people.
Are there any information about your explanations, investigations and reasons about this problem?
Furthermore we are still waiting for the transparency-supporting information about failure rates and issues of the FP1 until now…
Batteries and displays are currently being produced. In order to be able to produce a new batch of displays, we had to find a new production partner. Since we require relatively small production quantities compared to industry standards, this has been quite a difficult task.
We now found a reliable partner, started production and we are happy about the fact that we have a first batch of 300 displays arriving later this month. In December we expect the balance of our forecasted demand.
This unfortunately means that for the coming weeks, we won’t have displays for sales in our webshop.
If a screen was not produced correctly and is broken because of that, it falls under warranty.
Damages that occur because the user drops their phone on the sidewalk or in water/soup or other liquids are not covered by warranty.