Hi Pau_T,
Greetings from Fairphone HQ! Maybe I can provide you with a bit more in-depth reply.
Regarding the use of hazardous chemicals such as phthalates, PVC (banned) and brominated flame retardants (BFRs), I can note that Fairphone has restricted this for Fairphone 2 already. There used to be page on our website for Fairphone 2, but luckily there is still a summary in Greenpeace’s 2017 Green Electronics report (page 2: hazardous chemical elimination) https://www.greenpeace.org/usa/wp-content/uploads/2017/10/GGE2017_Fairphone.pdf ) This highlights we banned the use of PVC and largely eliminated the use of BFR and phthalates for Fairphone 2.
For Fairphone 3, have also set restrictions for the use of hazardous materials within the product in a Restricted Substances List. These include BFR, HFRs, phthalates, ozone-depleting substances, nickel, mercury, arsenic and many, many more. The restrictions meets the restrictions set in legislation such as REACH and ROHS, or is some cases go beyond legislation, modeled after industry best practice. Some materials are banned, for example, no PVC may be used anywhere and mercury may not be used in the LED’s behind the screen. We use compliance tools to continuously check the information we receive from suppliers to ensure stay compliant.
Beyond the materials used in product, we have look at the chemicals that are used in the production process but that don’t end up in your phone. Using these chemicals means there is a risk that workers in the factory may get exposed to them. Since 2017, Fairphone is an active member of the Clean Electronics Production Network (http://www.centerforsustainabilitysolutions.org/clean-electronics#cepn-about). CEPN is a NGO led network with the goal to ensure no workers in the electronics industry get exposed to hazardous chemicals.
Fairphone has included in the Restricted Substances List that we don’t want hazardous process chemicals to be used, such as benzene, hexane, toluene, formaldehyde, NMP and others. We support manufacturers to identify risks and find safer alternatives, see for example an old blog on Broadway where we supported the phase out of n-hexane (see “Goal 2: Reducing the use of hazardous chemicals during production” https://www.fairphone.com/en/2017/10/26/creating-better-working-environment-broadway/
You are right that the information is not available on the website and that the answers obtained via customer support were not optimal. Sorry for that. Information on our hazardous materials management approach will become available on our website in the future. Unfortunately we couldn’t publish everything we wanted all at the same time and we were forced to make choices. In 2020 we will publish more and more about our efforts and approaches, so thanks for your patience and stay tuned
Warm regards,
Remco