Hi everyone,
My fairphone 2 is not working anymore.
It used to crash regularly. Since last week, it starts but its not possible to interact with it. Screen can be all black, all white, or green or all colors, or …
Oh ok. Well since you already tried a hard reset as well as cleaning the screen’s connectors I’d guess it’s a hardware issue. You could look if there is an #fairphoneangels group near you and let them help you test if it’s a broken screen (by swapping modules) or simply contact support. Calling them is usually fastest.