FairPhone turns off regularly

Hey Guys,
since about 1 week my FairPhone turns off regulary for no obvious reason. Sometimes it doesn’t happen for hours, but othertimes it turns off every 2 minutes. Sometimes it’s not even possible to turn it on again unless I connect it with the charger.
I’ve updated cherry but the problem started a few weeks later so I don’t think that that’s the reason…
I’d be very thankful if you could help me!

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Do you use FP’s own protective case? Some users have experienced that the case could press on the on/off button if not properly fitted.
If that can be ruled out, I suggest that you try a ‘hard reset’ (revert to factory settings) which is a kind of panacea and probably the first suggestion that FP’s support will come up with:

Also refer here:

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