Fairphone owners in the USA (FP2 FP3 FP4 FP5)

I am currently having this problem in Ireland (with LineageOS 20-20230326-NIGHTLY-FP4), so it is not specific to the US.

Though reading that issue on the LineageOS tracker, I am not particularly interested in doing debugging work with a project that locks issues after two well-meant but perhaps less-than-perfectly-useful comments, however, and takes the tone seen there.

Edit: I was somewhat bafflingly contacted by a moderator of this forum who appeared to see my comment as being critical of Fairphone, or directed toward it. In case there was any confusion, I was referring to the issue in the LineageOS issue tracker noted by Iriesebos in the previous comment, and I have edited the comment above to clarify this. The closure there, over two comments that were simply confirmations of a form that is frowned upon in some open source projects (but expected or required in some others!), along with the tone of the developer, was outside of decent open source community standards and counterproductive to those of us who might have been interested in actually working on pinning down and fixing the bug in the context of LineageOS.


In my message to you as moderator I tried to explain that moderation on this forum is not done by the company Fairphone, but by volunteers. And I wrote: “So please do not blame the company, but contact us, the moderators, if you think we should act otherwise.”

And that is why I can’t understand what your message has to do with my post, and can only assume there must be some confusion. My post, and all of the discussion of the issue on the LineageOS tracker, has nothing to do with Fairphone or this forum. I am referring to the behaviour and moderation of an external project and an external site. Unless I am very confused, neither the volunteer moderators here nor Fairphone have anything to do with the LineageOS gitlab.

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It was not obvious from your original posting that you were referring to Lineage OS.


Tell me about it :slight_smile:

I did read it as you intended as I had to place it in context.

There seem to be two issues

  • The obvious one where the use of English isn’t endemic and the grammar and inference can be lost
  • Cultural differences. I often get told off for my tone as it may be seem critical of a person, whereas I’m just trying to understand the person’s problem(s)

Whereas people usually come with a request for practical help, some posts are just complaints about other people, or Fairphone etc.

So where there is a comment that is a complaint about another ‘body’ it is hard to address as the author is already not totally OK, so then I find I’m trying to address the emotion of the author: and via language and culture that’s a minefield.

So I can see how easy it was for @Lidwien to challenge the comment and it’s great. Without the challenge it may well have been misunderstood by others, so thank each of you for staying with it.

All the best

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Perhaps this might be of interest here:

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I have owned a fair phone in the USA now for close to 4 years. I had a fair phone 2 for up until just under a month ago. I have been using T-Mobile the entire time. I had access to 3G as I recall until 3G was phased out, and then I weathered through using edge on the Fairphone 2 and wi-fi. I now am using the Fairphone 4 and had some questions and curiosities about how risky it might be to contact T-Mobile as it appears my lte/volte is not currently functioning, based on my research this sounds maybe common. I’m curious if anyone has had any luck around this?

I’m pasting the latest message, the first one I’ve received, from T-Mobile about this:

T-Mobile: ACTION NEEDED: You must​ update your LTE/ VoLTE settings and install​ any pending software updates for the best​ network experience. Follow our step-by-step​ instructions Get the best from T-Mobile's network | T-Mobile Support . Still​ need help? Call 611 or visit a store.​



I think most people in the US, just replace the stock ROM with Lineage. I think the consensus is that the stock ROM is problematic for VoLTE in the US, but that Lineage’s ROM works. That is what I did. In my case, I replaced the stock ROM with Lineage within the first hour of owning my FP4 and VoLTE works just fine. If there are others using the stock ROM without problems, they will need to chime in.


Hi 2allseew,

Thank you! This is valuable information.

Yes, I’m curious to hear if any Fairphone 4 owners in the USA have had any luck turning on lte/volte with the stock ROM? Has anyone tried calling t-mobile?

Also, would there be any reason to be hesitant to call T-Mobile? As my 5g, 4G and most functions of the phone seem to be working quite fine.

I’m curious also, why is it that Lineage seems to work fine, but not the stock ROM?

I’ve taken some time to look through some forums, please forgive me if I’m missing some basic information!


Hello, if your FP2 is still basically functional, have a look here if you didn’t notice yet: Fairphone 2 - Complete at most, Mainboard at minimum Wanted You might make someone happier. :slight_smile:

Hi urs_lesse,

Thank you for thinking of me! I definitely would want to share and make the most use of my FP2, however I am planning to keep it for international travel and other adventures when I don’t want to be lugging around a nicer phone. I’m also contemplating other ways I might keep it in use. I will keep this post in mind if I know of anyone who might be wishing to pass on for better use!


I wish FairPhone 4 can use for any provider.

What does that mean? What provider do you want to use?

As Verizon service in United States.

I do own FairPhone 4. I noticed some problems with microphone everytime I answered a phone call.

Be careful not to cover the mic, bottom left :slight_smile:

I need some help me to fix this problem as sooner as possible.

You could try a safe mode start.

Check Google doesn’t limit the mic usage

If you can save you personal data do a factory reset.

I am from Puerto Rico who own FairPhone 4. Now I am Brooklyn, NY.


Best provider for US seem to be T-Mobile

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