Fairphone order scam

Discuss The Industry
1

Hi,

I ordered a Fairphone 3 battery one year ago, on January 17th 2025.

So far, so good, except I just received the exact same order confirmation email, but sent by noreply@test.email.bloomreach.com instead of noreply@tmail.fairphone.com and all URLs were replaced by scam looking ones https://cdn.eu1.exponea.com/production5/...

All the rest is identical, including order number, billing ans hipping information.

My conclusion is that either my email, email provider, Fairphone or some other third parties got hacked recently.

Anyone else received this ?

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2

My mum received one replicating her order for a FP4 in Autumn 2024, which she had just emailed me about. Presumably Fairphone has suffered a data breach?

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3

Just saw a third report of the same thing on Mastodon (in :germany: German). I took this as sufficient reason to post a warning on Mastodon.

Alerting @Fairphone_CM

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4

Hi,

same thing happened to me today:

Order confirmation from about 2y ago, malware links, same sender as yours.

I reported it to Fairphone support.

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6

Uh-oh. If different people using different email providers have all received it, it’s probably that Fairphone’s store got hacked. Let’s just hope the hackers didn’t get customers payment information… :worried:

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