Fairphone not charging - i tried replacing the battery


I have a FP3 which suddenly cannot charge. The battery worked fine a week ago. I used to charge it every night but it could last up to two days depending on usage.

I am using a standard PF charger and have tried different leads and chargers. I have tried charging from a laptop. I have tried purchasing a new lead. I am not having any luck. I have tried cleaning the charging port with an old plastic toothbrush but it has not helped. I have tried taking the battery in, leaving it for 30 seconds and putting it back in.

I have ordered and received a new battery and bottom module. Replacing with a new battery does make much of a difference. It is still not charging.

Should I try replacing the bottom module? My worry is that if neither of these resolve the problem, then I have paid £50.00 on spare parts and still without a phone after 1 week.

You paid already for the spare parts, so why you don’t just give it a try?

1 Like

Sure, try it. It’s easy and very likely to make a difference.
If you’re afraid to break something, you can contact a local FP Angel and they will probably will be happy to assist.