Hey @jsheerin,
I’m sorry to hear that you are experiencing problems with your phone. As with any tech product on the market, there can be technical issues. I think this is especially true for a high tech product like a smartphone which is as well the first modulair smartphone ever to be produced on a large scale.
But I do disagree with your statement that the phone is unreliable! As @paulakreuzer already mentioned, we have a very active community here on the forum which might make it look like the phone has many problems. However, with roughly 40.000 FP2’s on the market we currently have a DOA rate (phones which need to go back because of a technical issue within the first two weeks) of around 1%, which is a normal number in this industry.
In any case, we of course want to make sure that you have a proper working phone. So if you get in touch with support through our support page - or indeed call us at +31(0)20 - 7884400 we can make sure to help you as fast as we can. Calling is faster!