Smartphone failure rates

[Johannes]

Related to this, apparently the FP2 has a DOA rate of around 1% (see post linked below). I realise that DOA is not quite the same as failure in the longer term, but still.

Fairphone just isn't fair to its customers

Hey @jsheerin, I’m sorry to hear that you are experiencing problems with your phone. As with any tech product on the market, there can be technical issues. I think this is especially true for a high tech product like a smartphone which is as well the first modulair smartphone ever to be produced on a large scale. But I do disagree with your statement that the phone is unreliable! As @paulakreuzer already mentioned, we have a very active community here on the forum which might make it look like…