Hi there, I wonder if you can help?
My right earbud is not working properly, it always blinks red and green in the case and won’t pair when I take it out of the case. The left one is working fine, I only have this problem with the right earbud. I can hear a noise that sounds like it’s connecting with something but it doesn’t say “connected”, like the left one. I have tried to unpair by pressing the button until the charging lights blink 10 times and I have unpaired them from my phone. My phone (Fairphone 4) is updated and I have restarted it several times. Is there anything else I can try? It used to work fine until yesterday (both earbuds), I don’t know what went wrong!
Thank you!
Welcome to the community. 
As it seems you already found the Support article on the TWS earbuds and already did the reset procedure described there to no avail, I think you can only contact Fairphone Support now.
I just had the same Problem,
Unpairging from the earbuds side (as described in the article) seemed to help.
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