Hello @mate1 , I just wanted to add that I also wrote a ticket to Fairphone concerning the original case and they assured to pay the complete price for the case as a refund back to me. This is awesome, since they also told me that there is no need to send the case back to their company because of the bad footprint.
This is a really perfect reaction from the customer service team and I do appreciate it.
In my opinion it is necessary to report such good news also here at this forum, since many customers are satisfied with the phone (FP5) as I do. I am sure that they will find a solution and develop a better case.
Regards.
7 Likes