I got a Fairphone 4 back in December, I use one Vodafone microsim on their Voxi network. The last 24h-ish I have had no signal and a message saying ‘emergency calls only’. I have restarted my phone multiple times. This initially did help, with the phone reconnecting to Vodafone and allowing me to make/receive calls and send/receive texts. However now restarting isn’t working at all- still no connection to network. I have updated the system, attempting to choose the network myself (just says it can’t connect to Vodafone or any other network I try), and have reset my network settings.
Has anyone else had this issue, or can anyone help me fix it?!
Thank you in advance.
I think the first port of call is to establish if the issue is with your SIM or your phone.
Can you try your SIM in another device? If not, are you able to borrow an active SIM from someone to test if it works in your phone?
If you can’t do any of these, contact Voxi and check if your account remains active, and check you haven’t had a SIM swap (either legitimately or fraudulently).
If all is above board there still, request a new SIM. If that works, great, and if it fails you’ll know it’s the phone.
Hello, thanks all for your input! I have fixed the issue- had already tried most of the fixes suggested, but what I HADN’T done- in this order- was 1. Switch off the sim card whilst in use; 2. Restart the phone with the sim switched off; 3. Wait an arbitrary amount of time then switch sim back on.
No idea why this worked but it did so happy days.
Thanks all!