Fairphone 4 repair broken / faulty power button

Participate Do It Yourself
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1

My FP4 power button was working less and less and then not at all anymore. Unlike quoted here, I think it is meanwhile a common problem.

The solution and repair is simple in case it is the same problem I had and it is shown here on YouTube.
You just disassemble the phone completely including removing the motherboard. Then you will find corroded contacts that you can clean and it will work again.

NOTE: as FP support seems completely unresponsive and did not react to my ticket for 2 months(!) the 5 year warranty seems currently worthless. So I quickly fixed it myself.

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2

nice one, harryg!
the support is experiencing a big backlog.
how do you explain the corrosion in there? do you suspect water ingress?

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I guess yes, water ingress like a bit of rain or even just sweating…?

Sad to hear about overloaded support, this breaks major arguments like 5 year warranty that I always advertise to friends. Probably success overwhelmed the company.

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they’ve hired more CS people to tackle the support backlog, so it’s going to get better

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