Hello all,
I got a Fairphone 4 recently. I like the phone a lot!
There is one major issue…whenever I put the phone on speakerphone mode, the person I am speaking with complains that my voice keeps echoing on their end.
Has anyone experienced this? Is there any solution? Very unfortunate if I can never use speakerphone… it is something I use a lot.
Additionally, I noticed when I use video call on Gmail or WhatsApp etc. Everything sounds fine? Very strange…
I suggest the normal diagnostic tests including a) which apps do you have this problem with and which not, b) does the problem occur with the speaker on a different phone, and c) do you have this problem with a different speaker on the FP4? I regularly use a Jabra SPEAK 510 with my FP 4 and I’ve never had a problem with echo.
These tests will help you narrow down the problem.
Hi Julian,
So it seems to be the phone app when I call someone or they call me. WhatsApp video call on speaker works just fine, no echo reported. Soon as I switch back to a phone call, it echoes after a couple of minutes! I haven’t tried a different speaker, I just use headphones sometimes which works fine.
You think it might be the Phone app? Do you know how I could try and resolve this?
That the problem starts some minutes into the call makes me wonder if the quality of your mobile signal is the issue. If your network provider supports WiFi calling you might compare when WiFi calling is on and when off.
WhatsApp sends the call over the internet (WiFi/ mobile data) so is not affected by the quality of your mobile signal.