Fairphone 4 doesn't charge anymore

[anon9989719]

Hi and welcome to the forum.

You may try charging slowly for half a day with the phone powered off, An old fashioned USB A to USB C that you can plug into a computer:

There’s lots you can read, but it does no harm to contact support as that can take time and be gruelling.

New FP4 won't boot / charge after battery discharge

I already read that you tried several chargers. But did you try a SLOW charger? As in 5V, only 1 amp or so. Probably an older one just sitting in a drawer and with usb-A plug. I have a tablet, that when drained to ‘power off’ wouldn’t charge with the charger I used before. Worse: it would say CHARGING then within seconds: POWERING UP Again a few seconds BATTERY LOW (or depleted?) SHUTTING DOWN Which it did. And repeat from ‘CHARGING’ The only way I could break that cycle was Use an…

FP4 does not charge

Hi there, I have an annoying problem: my FP4 will not charge. When I restart my phone, it charges again, but after a short time it does not charge anymore. Does not matter if slow or fast charging. I am using the original FP4 charger, and when I dial ##2886## while charging, the following test results come back: USB:ok Charging:NOK Current:NOK Current:0 uA The FP4 system is up to date. Has anyone had the same experience? Is this a software issue? Thanks a lot for the help!