Not possible to give a call. Do not hear anything on the phone. Of course I tried to turn it louder to the max. No impact, cannot hear anything. Useless.
Hi and welcome to the forum.
First note this is a user forum and so help is only form other users…
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If you’ve had the phone for less that 30 days you can probably send it back for a full refund
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If longer you can still exploit the warranty
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if neither of the above are valid options then please give details of what you are doing.
For example
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Can you listen to music or any sound, for example via a music app or the internet
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What network are you using?
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Is it the same via WhatsApp or the like
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Have you tested the microphones, speakers etc. via the build in app i.e. dial
*#*#2886#*#
4 Likes
Welcome to the forum.
You’re obviously upset by your experience and while I can understand that, you would have to provide us with more details if you really expect any help. @anon9989719 already made some suggestions.
On top of that:
- is this a brand new phone?
- is this your first mobile phone?
- is there anything that does actually work?
3 Likes
Hi, can I ask - do you use Bluetooth earbuds? When I remove mine without replacing them in the case the phone is still connected to them and if I take a call I can’t hear anything until I put the earbuds back in my ears or swap the output from Bluetooth back to phone. Hope this helps.
I Had a similar Problem, couldnt hear anything with the above speaker while calling.
Shutting Off Hearing aid compatibility solved this For me.
Maybe the Feature isnt implemented properly…
1 Like
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