Not possible to give a call. Do not hear anything on the phone. Of course I tried to turn it louder to the max. No impact, cannot hear anything. Useless.
Hi and welcome to the forum.
First note this is a user forum and so help is only form other users…
If you’ve had the phone for less that 30 days you can probably send it back for a full refund
If longer you can still exploit the warranty
if neither of the above are valid options then please give details of what you are doing.
Can you listen to music or any sound, for example via a music app or the internet
What network are you using?
Is it the same via WhatsApp or the like
Have you tested the microphones, speakers etc. via the build in app i.e. dial
Welcome to the forum.
You’re obviously upset by your experience and while I can understand that, you would have to provide us with more details if you really expect any help. @amoun already made some suggestions.
On top of that:
- is this a brand new phone?
- is this your first mobile phone?
- is there anything that does actually work?
Hi, can I ask - do you use Bluetooth earbuds? When I remove mine without replacing them in the case the phone is still connected to them and if I take a call I can’t hear anything until I put the earbuds back in my ears or swap the output from Bluetooth back to phone. Hope this helps.
I Had a similar Problem, couldnt hear anything with the above speaker while calling.
Shutting Off Hearing aid compatibility solved this For me.
Maybe the Feature isnt implemented properly…