Hi, Posting here because I can’t use the online portal as my IMEI number on the label has rubbed off. My Fairphone 3 turned off this morning and I’m unable to turn it back on. It was at full charge this morning so it should not be a battery issue. I have tried 2 different chargers and tried to c…

Welcome to the Community Forum. I cannot help right now with the actual issue, but as I’m not sure what label you meant, just mentioning: You can find the IMEI(s) both at the slim inside wall of the battery tray as well as on the back of the blue/cyan slipjacket of the original white box the Fairph…

Thanks for the response! It was the label on the inside wall of the battery tray that I was referring to sadly. I am currently on the other side of the country from the box that the Fairphone came in so I can’t get the code that way.

This is a post on the (seemingly) same problem that has gotten a lot of attention here recently (you might want to focus on final/3rd paragraph – “bending”): [image] Fairphone 3+ is dead, will not turn on Fairphone 3 I had a FP3 which also from one moment the other went O…

Unfortunately just bending the phone doesn’t seem to fix the situation if it is a problem with the PMI632 chip. Would you happen to know if the charging LED is part of the core module or if it is part of the display module? The last troubleshooting step that I can think of (Aside from replacing th…

I don’t know for sure what part includes the LED, but it’s definitely not the display module. My guess is the top module – see the photos in Step 7 here: [image] Fairphone 3 Teardown “All good things come in threes” is what the...

I took the phone apart last night and it does look like the LED is in the top module. I really appreciate your help, cheers.

Fairphone 3 unable to turn on and web ticket not an option

Help Fairphone 3

urs_lesse August 21, 2023, 11:07am 4

This is a post on the (seemingly) same problem that has gotten a lot of attention here recently (you might want to focus on final/3rd paragraph – “bending”):