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Fairphone 3 not charging, stuck on 10%

Hello community! after two weeks using Android 10, I do not know if this is actually realated to the update, but yesterday suddenly it rebooted by itself and today i wanted to charge the Fairphone 3 and after 1 hour of trying to charging with the official Fairphone charger (it worked until now) the percentage is stuck at 10% (now even decreased to 9%). Does anyone know what can be the issue?
The device is 3-4 months old and has FP OS A.0033.

I removed the battery and inserted it again and seems to charge now. I am now assuming because of a sudden movement the device rebooted and the reason was also a battery displacement. I will keep you guys informed :grinning:

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