Could be poor module connections, you could remove and replace the bottom module, etc.
and just because it doesn’t charge with either of two cables doesn’t mean it isn’t the cable, even if they are ok with other devices. The Fairphone has an ‘intelligent’ algorithm that communicates with the source and sometimes a really spot on cable is required. Do you have the one that Fairphone sells or something with similar specs.
I think the cable is good, but it’s not the one from Fairphone, though. What I find confusing about the cable issue is that this is new - it’s been working fine with that cable for a couple of months now. But there could indeed be some microdamage,
I’ve found out that if I accept the slow charging I can live with the resulting battery lifetimes (today I got 28% by leaving the phone plugged in overnight) if I have battery saving mode on constantly.
That, of course, means that the phone is currently not really useful for browsing the Internet or playing music etc. It doesn’t matter that much as my daytime job as a programmer tends to pull towards being less digital when off duty.
However, my phone is less than three months old. If it’s so vulnerable to debris, it might be a design flaw, or maybe the phone should ship with a protective lid.
If I manage to fix it I’ll definitely get a casing for it so it doesn’t happen again.
Any luck with fixing this? - I have a three month old phone too with exactly the same issues it seems and non of the cleaning solutions/new battery/ cable have worked so just about to start a process of consultation with FF helpdesk but just thought id check with you
I took my phone to a local repair shop today, and they told me it is not a problem with the cable - we see the same problem when using their cable.
The guy in the repair shop thinks the battery is broken. As I got the phone in February, this is early, but he said this can happen. It might (my own thought) be some connector soldering etc. but I’m now filing a warranty claim to Fairphone customer support.