Hello everyone!
Yesterday (19th of Jan 2025), my Fairphone 3+ suddenly went all black. The battery was around 70% and I didn’t drop it or anything, it literally died in my hands… The situation now is as follows:
- The phone does not react to the charger being connected: No display output, no led indicator light.
- The phone usually does not listen to button inputs, so it seems completely dead
- That is until it sometimes reacts to Power+VolumeDown being held for ~30 seconds. Whether the phone reacts or not does not follow any pattern: Sometimes it works just like that, sometimes after the battery has been out for ~10 minutes, sometimes not at all.
- I can open the bootloader menu and enter recovery mode on the rare occasion that the phone works, so content is displayed. It’s therefore not a case of the display not being connected.
- When booting, the Fairphone logo appears, followed by the four twirling blue dots. However, these dots freeze after a few seconds, then the display goes black and the phone is absolutely dead for about 1 hour.
- I sometimes get the vibration feedback from the phone being turned on, but nothing happens
- There was one instance where I managed to power on the phone, but the vibration feedback kept going endlessly, essentially turning my phone into a vibrator.
Some additional info:
- The bottom module is new (~2 months, so the phone worked fine with it)
- The battery is fine
- I opened the phone after it died to check connections and clean things out. Everything is in order, at least with the module/display connections and dust contents
- Charge is, as mentioned, at around 70%. I did have it plugged in for a few hours until just now.
- I looked through suddendeath and bootissues and could not find anything that suits my scenario
Any suggestions how I could get my phone running again? Had the phone for 3.5 years now, replacing it now kinda feels too soon for me…
Any help is highly appreciated, thank you.