Fairphone 2 production and delivery thread

:heart_eyes:, today I received my Fairphone! To me it wasn’t so long (ordered at the 5th of April) . And I fully understand it, that a new business with real values needs it’s time to coordinate everything and persue the whole manufacturing process. If we want new ways of business and economy we have to show, that customer satisfaction is not only influenced by price and delivery time, but by idealism and degrowth,… too.
Thank you Fairphone- Team for this wonderful work!


On Twitter Fairphone just announced that they already shipped all Fairphone 2 from last weekend:


That means there is basically no delay anymore (or only a few days) between order and shipping.


My order from April 11th has still “prepare batch” as status. Either not all phones are shipped (twitter post is also no longer available) or not every order has an updated status. :slight_smile:

I have my FP2 for more than three month now and it is still “prepare batch” in the shop.


Good to know, thanks! :slight_smile: Did you still get a tracking id?

1 Like

No, I didn’t get a tracking id or e-mail that the phone was on it’s way to me before it arrived. But it seems that I have got one of the best phones with no really annoying bugs :slight_smile:.

1 Like

I received my tracking-ID 2 months after my phone arrived. :grinning:

1 Like

With the dates from two month ago? You didn’t geht a second Fairphone?!

1 Like

Unfortunately not. :grin: Instead I’m now waiting for the voucher to get the case I originally ordered. Guess that e-mail is a little bit late too. Doesn’t really matter though, because I’m really happy with my fairphone :slight_smile:

1 Like

"It’s official – we have shipped all pre-ordered Fairphone 2’s! Thanks to all of you for your patience these last months. We hope this blog post has been a useful resource since we started shipping phones in December. Since we’ve finished these shipments, this will be our last update to the blog.

Now we have the Fairphone 2 in stock! Fairphone 2 orders will be processed the next business day, and depending on your choice of payment and shipment, most parts of Europe will receive a phone in less than one week."

Still no tracking ID for me and phone is not here - yet! Hope it arrives until saturday :slight_smile:

1 Like

Hi @aljoscha,

Sorry to hear this - is it still an issue?

Are you sure it didn’t go into spam? Otherwise, contact support:

Nope, got a tracking ID and it should arrive today :smiley:

But thanks for asking! :slight_smile:

Edit: Just arrvied!


Yeah, I cheked the spam folder because all fairphone-mails land there. :wink: Unfortunately nothing so far. I contacted the support as well but didn’t get an answer yet. Shouldn’t be long anymore since I wrote my complaint on 28th of April. I think I will get an answer soon.

Although I have to wait roughly another month for my phone, I’m very proud of this company! It’s great that you don’t forget about your values and don’t force Hi-P to hire short-term workers! :slight_smile:

My Fairphone for four months and three days. And I have got my tracking number today :laughing:.


Mine has been in “Prepare Batch” status for over 6 weeks. I ordered in March. Any advice?

@anon90052001 could you look into this?

A post was split to a new topic: Monthly Fairphone sales 2016