Hi all, I’m here with a production and delivery update. We know you’re eagerly awaiting delivery and I can speak for the team and say we very much want to ship them to you! We’ve had a few bumps along the way, and I apologize that we haven’t been able to give you more information on production or d…

yep, the weekend just got an awfully lot longer! :grin:

Well, with order number 4000 something and semitransparent back I guess I’ll have to wait till january… My trusted S3 mini (with OmniROM on it) might even see its third birthday, that way. Courier services don’t have awful lots of slack to deliver everything, these days :slight_smile: What would sw…

Compared to other manufacturer Fairphone makes production and delivery processes transparent. Apple or Samsung i.e. inform their customers not until all process steps are streamlined an polished and a big amount of devices is allready produced and shipped to their destribution Centers arround the wo…

In principle I can agree with all of what you’re saying. But as a Fairphone customer I also expect a transparent process, also regarding communication, since transparency is all the company is about. I would really appreciate to receive a direct answer to my questions above. The answer “We do not k…

Servus! While I’m happy to wait in line :smile: I wonder where exactly in line I am. Can I derive this from the order number? I placed a regular order in early December, order number is 30003xxxx. Does this mean I’m at 3xxxx? Thank you very much! Root

[image] Fairphone Delivery Agony thread Your queue number (top-right corner of confirmation e-mail) Posts can not be empty

That’s not true for everyone. Several people who ordered after the crowdfunding phase (including me :slight_smile: ), didn’t find this number. I only find Order # 200048545 which sounds a bit too much for an order just after the crowdfunding was finished… :slight_smile:

In the mail subject Fairphone: Factuurnummer 100002378 voor Order # 100002916 that I recieved, started with: "Bedankt voor je bestelling! Je betaling is voltooid. Hieronder vind je je ontvangstbewijs, dat we ook als pdf hebben bijgevoegd. Je leveringsnummer nummer is: 140 " “Thank you for your o…

I haven’t ordered, but I am pretty sure that the number you are after is not the original order number but a different waiting line number generated after Fairphone received your payment. The original plan was to deliver according to the order of payments, not the “order of orders”. See Lidwien’s p…

[image] Otto_Noll: Compared to other manufacturer Fairphone makes production and delivery processes transparent. Apple or Samsung i.e. inform their customers not until all process steps are streamlined an polished and a big amount of devices is allready produced and shipped to their destribution…

Fairphone 2 production and delivery thread

Discuss The Industry

Vinni December 18, 2015, 12:37pm 119

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