Dear Community and also dear Fairphone employers,
I can also contribute with my experiences on the Fairphone 1U. It was my first smartphone I bought in August 2014. I was satisfied with the speed and also thought, that it would be more sustainable, spending a little more money, having an unlocked phone to choose another ROM and be able to replace parts.
Now, in September 2017, my phone went dead. The display froze and although I checked the battery with another fairphone user, nothing worked out. I even unmounted to see, if the switches are probably not working anymore, but sadly, this was not true. So, the mainboard is broken.
I could live with the fact, that the unlock boot was useless for me. Cyanogenmod/Lineage OS is not working on that phone. But not able to provide spare parts after three years? Sorry, but that is not that, what I understand under sustainability. Of course, I understand all that reasons about supply chain management, stock estimations and so on.
I think, also the design of the fairphone has very good aspects, the biggest mistake was using a MediaTek 6589M processor. There is no big support from the community with ports to that chip. I only knew the Xolo Q600 smartphone which is also using the same processor. And this is also the main reasing why it was unachievable to update for Android 4.5 or 5.
So, currently I am working on a backup phone from my sibling, an old HTC Sensation from 2012 with a Qualcomm MSM8260 processor running LineageOS 14 based on Android 7. Of course, I use a customized ROM, HTC stopped with Android 2.3 or so. I let it up to you to judge, what fulfil more aspects concerning sustainability?
Therefore, I am observing the development of providing spare parts for the Fairphone 2. It is nice, that the processor is now from Qualcomm which are more provided support from the community. And it is nice to see, that at least for this, Lineage OS worked out. And the idea is also nice to have a (more) modular phone. But still, I am a little bit careful now and look regularly in the shop, since my Fairphone 1U broke, if spare parts and modules for the Fairphone 2 are available. Because it does not make sense, if you are not able to get some.
That is my humble opinion about that.